Reference

Terms That Govern Your 3dos Account

These terms set out what you agree to when you open and use a 3dos account — covering deposits through bKash, Nagad, and Rocket, how your wallet works, and what we expect from each other.

Account eligibilityWallet & payment termsbKash, Nagad, RocketYour rights & our limitsHow to reach us
3dos Terms That Govern Your 3dos Account
HOW WE HANDLE THIS

Account Security and Your Data Under These Terms

We take the obligations in these terms seriously on our side too. Here is how we handle the areas that matter most to your account.

Account Security

Your account is protected by OTP verification on login. If you suspect unauthorised access, contact support immediately and we will freeze the account while we investigate.

Data Retention

We retain account and transaction records as required by applicable regulations. You can request a summary of your data by contacting support with your registered details.

Payment Verification

Withdrawal requests are checked against your registered bKash, Nagad, or Rocket number. This step protects your wallet from misdirected transfers.

Term Changes

When we update these terms, we post the revised version on this page and notify you via your account. The date at the top of the page always reflects the latest revision.

TERMS CONTACT

Questions About These Terms

If any part of these terms is unclear — whether it is about your account wallet, a payment dispute via bKash or Nagad, or eligibility in your region — reach out through one of the channels below. We aim to respond to terms-related queries within one business day.

Live Chat Open the chat widget from any page on 3dos to ask about account terms, wallet rules, or eligibility questions in real time.
Email Support Send detailed terms or account queries to our support address. Include your registered mobile number so we can locate your account quickly.
Help Centre Our help centre covers common terms questions — account limits, payment verification steps, and what happens if your account is flagged for review.

Common Questions on Our Terms

These are the questions we hear most often about how our terms apply to real account situations — from payment disputes to eligibility and data requests.

Eligibility depends on your local law and the regions we serve. It is your responsibility to confirm that accessing the platform is lawful where you are before registering.

No. These terms allow one account per person. Duplicate accounts may be closed and any wallet balance held pending a review of the circumstances.

Withdrawals will be held until the wallet number is verified against your registered details. Contact support with your account information to resolve the mismatch quickly.

Send a data request to our support email with your registered mobile number. We will compile your account and transaction records and respond within the timeframe required by applicable rules.

We update the revision date on this page and send a notice to your registered account before material changes take effect. Continued use after that notice means you accept the updated terms.

Raise it through live chat or email support as soon as you notice it. Include the date, amount, and the payment method used — bKash, Nagad, or Rocket — so we can trace the transaction.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.